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Who do I call after hours for a problem with my water or sewer?
Sometimes late at night, my toilet (commode) flushes by itself. Is this a problem with too much pressure?
Newer model toilets have a built-in pressure relief valve. This protects your home interior lines from breaking. Pressure buildup is generally caused by the hot water heater, where a backflow preventer has been installed. There are other devices available to relieve pressure. Contact your plumber for information on these devices.
How deep should I bury my water service line?
How long does it take to install my water and/or sewer connection after I pay my fees?
Should I enter the meter box to turn my water on or off?
No, the meter box and meter are PSA property and should be entered by PSA personnel only.
Can I pay my bill after hours?
Checks may be dropped in the payment box at the Government Center, 755 Roanoke St., Christiansburg.
Where can I pay my bills?
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County Treasurer's office, 755 Roanoke St., Suite 1B (first floor), Mon. - Fri., 9 a.m. - 5 p.m.
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Stellar One Bank - All branches
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Mail bills to 755 Roanoke St., Suite 2C, Christiansburg, VA 24073-3179
What fees are required for me to obtain existing service, if I rent?
There is a deposit of $50 for each service plus a transfer fee of $10 for each service. (See Water and Sewer Regulations for a complete list of fees.)
What fees are required for me to obtain existing service, if I purchase a home?
Who do I call before excavating on my property?
All excavators must call the Miss Utility call center at 1-800-552-7001 at least 48 hours before excavating. The PSA owns lines to the meter and the property owner is responsible from the meter to the home. After notification the PSA has 48 hours to work. Water facilities are marked in blue and sewer facilities are marked in green.
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